Following successful payment validation, download instructions are sent to the purchase email address. The order-specific download link expires seven calendar days after creation, calculated in America/Los_Angeles time. The delivery email states the exact cutoff. Download and securely retain your licensed copy before that time. Link expiration does not delete files already downloaded or end the permitted use of those files.
Anyone possessing the download link may be able to use it while it is valid. Do not post or forward it. For a missing email, failed download or expired link, contact CIS@COAIG.com with your order reference and purchase email address. COAIG will verify the order before addressing access or issuing a replacement link.
Do not send passwords, payment-card details or restricted government information.